Settings from within Microsoft Outlook, Internet. Tutorial View a video tutorial of the toolbar.įor customers on Arena One’s Broadsoft Voice Platform that subscribe to the telephony toolbar, please. Advanced Call Features Three-way conferencing and caller identification. Centralized Contact Directory Click-to-dial capability from the Outlook contact directory and Internet Explorer Web pages. Benefits: Web-based Call Management Advanced call control capabilities include a pop-up notification when a call comes in, and enables the user to answer the call, place it on hold, send it to voice mail, or transfer it to another party, without leaving the Microsoft application they are using. Overview The BroadWorks Assistant toolbar (pictured above) enables users to make and accept telephone calls and change telephone settings from within Microsoft Outlook, Internet Explorer and Firefox.
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